Return & Refund Policy

RETURN:

Your satisfaction is our #1 priority.

If you experience any of the following issues with your order, we'll happily send you a replacement free of charge:

  • Your order does not arrive at your shipping address within 45 business days of order placement.
  • Receipt of a wrong item (wrong customized information on the product, wrong product or blurry product).
  • Receipt of a damaged product (broken).

Please Note:If you'd rather receive a full refund instead of a replacement for a wrong or defective item, we've got you covered. There's no need to return the incorrect or damaged item in this case, saving you the hassle and expense of return shipping.

REFUND:

We do not process a refund in the following cases:

  • Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address, not being at home to receive the delivery, not picking up the packages as requested).
  • Your order did not arrive due to exceptional circumstances outside the control of Our Store (i.e. not being cleared by your country's customs, being delayed by a natural disaster, showing "delivery" in the tracking system, having been shipped into your mailbox but gotten lost).

Happen to need a refund? No worries! You have 15 business days after of receiving your order.  Just shoot us a message on our Contact Us page.  Heads up, refunds and exchanges aren't possible after 60 business days of purchase.

If your request is approved, the refund will be credited to your account or to the original method of payment within 7 business days.

EXCHANGES

We obsess over quality, so if you get the wrong item or have a stitch or print mishap, no sweat! Just reach out to us and we'll make things right with a hassle-free replacement.

Please note: Currently, we can only accept returns or exchanges for size discrepancies if the mistake was on our end. To avoid any delays, please don't return your purchase unless we've authorized it. We're happy to help you get the perfect fit, so just reach out if you have any questions!

DISCLAIMERS:

This is a custom jersey which was not manufactured by or in any manner associated with any professional sports brand, league or manufacturer.

Need help?
Contact us at support@fansbuzzing.com for questions related to refunds and returns.